Terms & Conditions — Chaimates

1. Acceptance of Terms

By accessing or using the Chaimates platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Use of the Platform

You must be at least 18 years old to use this platform. You agree to provide accurate information when creating an account and placing orders. You are responsible for all activity under your account.

3. Orders and Pricing

All prices displayed are inclusive of applicable taxes unless stated otherwise. Chaimates reserves the right to update prices at any time. An order is confirmed only after you receive a confirmation notification. We reserve the right to refuse or cancel orders at our discretion.

4. Payments

Payments must be made at the time of placing the order unless a cash-on-delivery option is available. By providing payment details, you authorise us to charge the applicable amount. All transactions are secured through our payment gateway partners.

5. Delivery

Estimated delivery times are indicative and may vary due to traffic, weather, or other factors. Chaimates is not liable for delays caused by circumstances beyond our reasonable control.

6. Subscriptions

Subscription plans are subject to availability and may be modified or discontinued. By subscribing, you agree to the specific terms presented at the time of purchase, including delivery schedules and payment cycles.

7. Prohibited Conduct

You agree not to misuse the platform, including placing fraudulent orders, abusing offers or promotions, or attempting to disrupt the service. Violations may result in account suspension.

8. Intellectual Property

All content on the Chaimates platform, including logos, images, and text, is the property of Chaimates or its licensors. You may not reproduce or use it without prior written permission.

9. Limitation of Liability

Chaimates is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability for any claim is limited to the amount paid for the specific order in question.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

11. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised terms.

12. Contact

For any questions about these terms, please contact Chaimates support through the app.